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PrachalasPrivate Limited

Bengaluru, India

Software that runs the whole day.

Five systems — the front office, the patient record, the campus, the hospital floor, and the booking grid — on one spine. Built in Bengaluru, for businesses whose customers don't all speak the same language.

Live lineLanguage switched to हिन्दी
  1. 09:04Patient

    Hi, do you have a slot with Dr. Rao this week?

  2. 09:04Front desk

    Yes — Thursday 11:00 or Friday 16:30. Which suits you?

  3. 09:05Patient

    कल सुबह का कुछ मिलेगा क्या?

  4. 09:05Front desk

    जी — कल सुबह 10:30 खाली है। बुक कर दूँ?

  5. 09:06Patient

    हाँ, कर दीजिए

Booked · Dr. Rao · tomorrow 10:30 · confirmed on WhatsApp

A booking taken by the AI front office, written straight into the record.

What they share

One spine, three things on it.

One identity

A person is a single record across every system. The enquiry who becomes a patient keeps the same file, so the front desk and the doctor are never looking at two versions of the same person.

One audit log

Every write is stamped with who did it, when, and from which system. When someone asks who changed a dosage or cancelled an invoice, the answer takes a search, not a meeting.

One language engine

Six languages, detected per turn rather than set once at signup. The same engine drives the phone line, the WhatsApp thread, and the reminder that goes out at seven in the morning.

Languages

  • English
  • हिन्दी
  • ಕನ್ನಡ
  • தமிழ்
  • తెలుగు
  • മലയാളം

Detected per turn, not chosen once at signup.

Sectors

  • Healthcare
  • Education
  • Real estate
  • Manufacturing
  • Finance
  • Retail

Where the data sits

Hosted in India

Customer data is stored and processed in Indian cloud regions.

DPDP-aligned

Consent capture, data-subject rights, and deletion on request.

Official channels only

WhatsApp runs on the Business Platform through a verified BSP — never on libraries that puppet a personal account.

Tell us which part of the day is breaking.

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